The shipping costs are calculated once the address and the products to be shipped have been entered.

After shipping, orders are usually delivered within 5 to 7 days, depending on the location.

The shipping costs are the costs of transporting the package to its final destination. This cost can be simulated in the online shop by following the steps below:

1º – Add the products you wish to order to the shopping basket;

2º – Access the shopping basket in “View and edit basket”;

3º – Fill in the fields of the simulator in “Simulate shipping” with the country, town and postcode of the address to which it will be sent;

4º – Select the option ‘’Shipping‘’ where the shipping costs will be calculated.

5º – On some occasions, there may be free shipping.

What days and times are deliveries made?
It depends on the type of delivery and the transport company chosen. In general, products are delivered from Monday to Friday.

Methods of payment

• • Credit card.
  • PIX

Wine 66 undertakes not to allow any transaction that is illegal, or that the credit card brands or the acquiring bank consider may harm or negatively influence the customer. The following activities are prohibited by the card brand programmes: the sale or offer of a product or service that does not fully comply with all laws applicable to the Buyer, Issuing Bank, Merchant, Cardholder or cards.

This merchant guarantees the maximum security of your payment and the confidentiality of your data. All payment transactions are carried out through a secure server, based on the SSL standard, which guarantees the total confidentiality of your credit card details. This data is encrypted and is never stored on our servers.

We offer maximum security for your transactions:

• The information transmitted to the servers cannot be examined, digitised, used or modified by any external party accessing confidential information.
• Control of transactions and verification of customer identity to avoid fraudulent transactions.

Once your order has been shipped, you will be notified by e-mail of the shipment number and the link through which you can track the status of your shipment. If you have placed your order while logged in, you can track the shipment via ‘My account’..

The purchase of products from the Wine 66 online shop is subject to the following terms and conditions:

1. All alcoholic beverages available for sale in the Wine 66 online shop may only be purchased by persons of legal age in their country of residence.
2. Information about the various products available in the Wine 66 online shop, such as their description, image and other characteristics, may be changed without prior notice.
3. All prices shown in the Wine 66 online shop are subject to change without notice and are always subject to possible future stock availability.
4. In the event that Wine66 is unable to deliver all or part of a customer’s order, it will immediately contact the customer to find together the best solution to the problem.
5. Promotional actions launched on the Wine66 online shop may differ from the promotions applied to our sales team.
6. You may return items ordered on the Wine66 website in their entirety if there are no signs of use, up to the 7th calendar day after delivery.
7. Returns policy: if you have purchased an item on our website, you have 7 days from the date of receipt of the products ordered to return your order free of charge (except for the cost of returning the products) and without giving any reason. You can do this as long as the items are in the same condition in which they were sold, in their original packaging and unopened. You can do this in the following way: by contacting our Customer Service or by email: atendimento@wine66.eu

You can return a product within 7 days of receipt. We do not accept returns of products that are broken, damaged or in poor condition.
To return an order, you must contact us by sending an email to atendimento@wine66.com.br or via the form, explaining the reasons for the return.
If the product is broken, damaged or in poor condition, Wine 66 may request photographs of the condition of the product. In these cases, Wine 66 will bear the cost of returning the product.
If the order is correct but the customer has changed his mind, or does not agree with any of the products, he will have seven days to return them. All products must be in perfect condition, unopened, unused and in their original packaging. Shipping costs to our facilities will be paid by the customer. Once received and checked, we will proceed to the payment of the same amount for which the customer purchased the product.

The promotion offers 20% discount on the first bottle of each different wine you purchase for the first time on our website.

Promotion rules:

• Valid only on the first purchase of each specific wine
• Limit of 1 discounted unit per wine type
• In future purchases of the same wine, the discount will not be applied again
• Discount is automatically applied at checkout
• Not cumulative with discount coupons
• Valid for new customers on their first order

Example: If you buy Wine A for the first time, you’ll receive 20% OFF. If you buy the same Wine A again in the future, you’ll pay the regular price.

If you wish to change your password, please log in and make the change in the ‘Account details’ area under ‘New password’.

You can cancel an order as long as it has not yet been shipped. You will receive an email each time we change the status of your order.
To check the status of your order, go to My Account > Orders.
If your order has not yet been shipped, please contact us at atendimento@wine66.eu.

For informationand general enquiries, please contact us:

Phone: (31) 99138-6163

Email: atendimento@wine66.com.br