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Frequently asked questions

Frequently asked questions

Buying at Wine 66 is easy and safe:

  1. Browse through our catalogue and get to know the selection of wines;
  2. Add the products to your basket. You can then choose to continue shopping or place your order;
  3. If you wish to process the order, you have the option to pay without registering;
  4. The system will show you the shipping costs;
  5. Select a payment method;
  6. Confirm the order;
  7. You will receive an email confirming the order.

The shipping costs are calculated once the address and the products to be shipped have been entered.

After shipping, orders are usually delivered within 5 to 7 days, depending on the location.

The shipping costs are the costs of transporting the package to its final destination. This cost can be simulated in the online shop by following the steps below:

1º – Add the products you wish to order to the shopping basket;

2º – Access the shopping basket in “View and edit basket”;

3º – Fill in the fields of the simulator in “Simulate shipping” with the country, town and postcode of the address to which it will be sent;

4º – Select the option ‘’Shipping‘’ where the shipping costs will be calculated.

5º – On some occasions, there may be free shipping.

What days and times are deliveries made?
It depends on the type of delivery and the transport company chosen. In general, products are delivered from Monday to Friday.

Methods of payment

    • Credit card.

Wine 66 undertakes not to allow any transaction that is illegal, or that the credit card brands or the acquiring bank consider may harm or negatively influence the customer. The following activities are prohibited by the card brand programmes: the sale or offer of a product or service that does not fully comply with all laws applicable to the Buyer, Issuing Bank, Merchant, Cardholder or cards.

This merchant guarantees the maximum security of your payment and the confidentiality of your data. All payment transactions are carried out through a secure server, based on the SSL standard, which guarantees the total confidentiality of your credit card details. This data is encrypted and is never stored on our servers.

We offer maximum security for your transactions:

  • The information transmitted to the servers cannot be examined, digitised, used or modified by any external party accessing confidential information.
  • Control of transactions and verification of customer identity to avoid fraudulent transactions.

Once your order has been shipped, you will be notified by e-mail of the shipment number and the link through which you can track the status of your shipment. If you have placed your order while logged in, you can track the shipment via ‘My account’..

The purchase of products from the Wine 66 online shop is subject to the following terms and conditions:

  1. All alcoholic beverages available for sale in the Wine 66 online shop may only be purchased by persons of legal age in their country of residence.
  2. Information about the various products available in the Wine 66 online shop, such as their description, image and other characteristics, may be changed without prior notice.
  3. All prices shown in the Wine 66 online shop are subject to change without notice and are always subject to possible future stock availability.
  4. In the event that Wine66 is unable to deliver all or part of a customer’s order, it will immediately contact the customer to find together the best solution to the problem.
  5. Promotional actions launched on the Wine66 online shop may differ from the promotions applied to our sales team.

If you wish to change your password, please log in and make the change in the ‘Account details’ area under ‘New password’.

You can cancel an order as long as it has not yet been shipped. You will receive an email each time we change the status of your order.
To check the status of your order, go to My Account > Orders.
If your order has not yet been shipped, please contact us at atendimento@wine66.eu.

For informationand general enquiries, please contact us:

Phone: (31) 99138-6163

Email: atendimento@wine66.com.br

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